At DoorDex, keeping your account and funds safe is our top priority. That’s why we use a combination of AI-powered tools, real-time monitoring, and human review to detect and block fraudulent activity before it becomes a problem.
Our system uses advanced algorithms to analyze behavior across the platform in real time. It automatically flags:
Suspicious transaction patterns
Inconsistent payment behavior
Repeated failed verifications or login attempts
Use of third-party or blacklisted accounts
These systems are constantly learning and adapting to new fraud trends.
Every user goes through a strict KYC (Know Your Customer) process powered by KYC AID
We monitor all transactions for AML (Anti-Money Laundering) compliance
Any activity that raises concern is automatically paused for review
Not everything is automated. Our compliance and risk team manually reviews:
Flagged transactions
Unusual wallet activity
High-volume accounts
This ensures that legitimate users are protected, and bad actors are removed.
Regular system audits
Secure data encryption
Proactive customer support if any suspicious activity is detected
We also provide safety guides (like this one) so you can help protect your own account.
If you notice unusual activity or receive a suspicious message, contact support in the app or email support@doordex.ioimmediately.
